Where We Focus

Strategy & Governance

• Translate risk appetite into clear behavioral expectations and decision rights.
• Align NIST CSF / NIST 800-53 / ISO 27001 with how your teams actually work.
• Integrate behavioral risk into ERM, internal audit, and compliance programs.

Operating Models

• Clarify roles, responsibilities, and escalation paths for high-stakes decisions.
• Design security and third-party risk operating models that minimize ambiguity.
• Create governance cadences that drive action instead of status reporting.

Process & Control Redesign

• Reduce cognitive load in critical workflows (access, onboarding, release, etc.).
• Retool high-friction controls that quietly drive non-compliance and bypasses.
• Embed nudges, defaults, and decision aids inside everyday tools.

Change & Communication

• Craft narratives that explain “why this change” in business terms.
• Design campaigns and rituals that reinforce new behaviors over time.
• Enable leaders and managers to model and reward desired behaviors.

How We Work With You

1. Diagnose – Use PATHScan™ data or your existing diagnostics to pinpoint a small number of high-leverage workflows.
2. Design – Co-design target behaviors, processes, and operating structures, mapping them to real constraints and existing tools.
3. Enable – Build playbooks, runbooks, decision guides, and role-based comms plans. Train leaders and teams on how to use them.
4. Embed – Integrate changes into governance, KPIs, incentives, and vendor requirements. Establish feedback loops and behavioral metrics.

Typical Deliverables

• Security and risk operating model designs and RACI/decision matrices.
• Roadmaps, OKRs, and KPIs aligned to behavior, not just control presence.
• Process maps and workflow updates for key journeys (e.g., JML, vendor, release).
• Runbooks, playbooks, escalation paths, and facilitation guides.
• Executive and board-ready strategy artifacts with measurable milestones.

Pilot a High-Impact Workflow

Choose one critical workflow and we’ll design a focused implementation sprint to prove value quickly.