Services

What We Do

We partner with security and risk leaders in high-stakes, regulated sectors, including critical infrastructure, finance, healthcare, technology, and the public sector, to improve decision quality, raise control adoption, and remove needless friction from work. We work directly with CISOs, CROs, CAEs, CIOs, CPOs, and boards to align incentives across security, IT, procurement, HR, and legal. Our focus is pragmatic: translate frameworks into workflows, incentives, and defaults that people actually use. In practice, that means turning NIST CSF objectives into role-based checklists inside everyday tools, baking secure defaults into purchasing and access flows, and delivering micro-lessons at the moment of decision. We pilot quickly, measure adoption, decision speed and quality, and friction, then refine and scale what works. The outcome is security that advances business objectives, with clearer board narratives, faster vendor onboarding, and sustained behavior change.

Why We Do It

We exist to close the gap between policy and practice, because the biggest risks live in daily decisions, not in a control catalog. Security should enable growth, customer trust, and mission outcomes, not create bottlenecks. By focusing on behavior, incentives, and workflow design, we help organizations reduce risk while giving leaders evidence they can use to govern with confidence.

• People cause and prevent incidents through attention, habit, and context, so we design for how people actually work.
• Regulated industries need traceable proof, so we measure adoption, decision speed, friction, and vendor evidence.
• Complexity and tool sprawl exhaust teams, so we simplify choices and bake secure defaults into the flow of work.
• Boards want clarity, so we connect behavior change to financial and operational impact.

How We Work

We run a tight Research to Practice loop that turns insight into action quickly. We start by baselining culture and decision points, mapping where people make choices, encounter friction, or ignore controls. We then design targeted interventions such as in-flow nudges, default settings, prompts, and role-based checklists, and field-test them inside live workflows with small pilot groups. Throughout the pilot we measure what matters, including adoption rates, decision speed and quality, friction minutes, policy exceptions, help desk tickets, and third-party proof completeness. Results are reviewed with a simple governance cadence, we compare variants with A/B tests, capture change logs, and refine until the behavior holds. The outcome is executive-ready artifacts that scale, including playbooks, training paths, embedded prompts, and lightweight software, along with dashboards that tie improvements to business impact over 30, 60, and 90 day cycles.

Service Lines

Research & Diagnostics

• Culture & behavior baselines (surveys, interviews, telemetry)
• Decision bottleneck mapping & cognitive load analysis
• Control usability & workflow friction assessments
• Human-in-the-loop third-party risk reviews

Deliverables: Insight reports, prioritized backlogs, executive readouts, playbook recommendations.

Advisory & Implementation

• Strategy & governance (NIST CSF, NIST 800-53, ISO 27001 mapping)
• Third-party risk operating models (intake → monitoring → offboarding)
• Adoption & change programs with measurable milestones

Deliverables: Roadmaps, OKRs/KPIs, comms plans, runbooks, operating procedures.

Software & Tooling

• Decision aids (checklists, pre-mortems, calibration prompts)
• Behavioral nudges/defaults embedded in common workflows
• Dashboards for adoption, friction, and behavior signals

Deliverables: Templates, integrations, dashboards, admin guides.

Training & Enablement

• Executive decision labs (crisis simulations, tabletops)
• Role-based learning for engineers, analysts, product, and vendors
• Micro-learning in flow (tooltips, checklists, drills)

Deliverables: Curricula, scenario libraries, reinforcement schedules, facilitator guides.

Packages & Programs

Executive Advisory (Retainers)

Fractional Behavioral Security Advisor / Decision Design for CISOs.

• office hours
• quarterly roadmap
• on-call counsel
• options scaled to playbook sprints
• steering reviews
• custom metrics, and
• board prep.

Leadership Workshops & Labs

• Decision Design for Cyber Leadership (1 day)
• Micro-Nudges That Move Metrics (1 day)
• Tech Strategy Needs Pyramid: From Trust to Impact (1–2 days)

High-impact, executive-ready sessions that convert policy into practice and metrics.

Assessments

• Human-Centered Security & Culture Diagnostic (2–4 weeks)
• Decision Hygiene Audit (6–8 weeks)

Evidence-driven entry points that identify friction, adoption gaps, and decision risks.

Education, Toolkits & Speaking

• Cohort-based and on-demand micro-courses
• Toolkits & templates (playbooks, checklists, nudging libraries)
• Keynotes and executive briefings/board sessions

Scalable reinforcement and thought leadership to sustain behavior change.

Use Cases & Outcomes

MFA/SSO Adoption

Challenge: Low enrollment due to friction and confusing processes.
Approach: Friction audits, default opt-in, behavioral nudges.
Outcome: 15–30% increase in adoption; modeled $3–5M NPV over 3 years for large enterprises.

Phishing Response Time

Challenge: Delayed reporting and escalation.
Approach: Decision cues, PRACTICE drills, clear roles.
Outcome: 40–60% faster response; $5–7M NPV for mid-sized enterprises over 3 years.

Third-Party Onboarding

Challenge: Slow, error-prone onboarding and risk reviews.
Approach: Behavior-aware sequencing and just-in-time clarifications.
Outcome: 25–40% faster onboarding; $2–4M NPV improvement across 3 years.

Release Security (Pre-Mortems & Checklists)

Challenge: Late-stage vulnerability discovery inflates remediation costs.
Approach: Pre-mortems in sprint planning; embedded behavioral checklists in CI/CD.
Outcome: 15–20% fewer vulns reaching prod; multi-million NPV gains.

Get Started

Begin with a focused diagnostic or schedule a leadership workshop.